POPIA compliance

This privacy policy explains how Tumi's Play Path collects, uses, stores, and protects your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa.

1. Who we are

Tumi's Play Path is an educational play programme business operated by Nicole Van Den Berg ("we," "us," or "our"). We are the responsible party for personal information collected through our website, email list, and digital products.

2. What information we collect

Information you provide directly:

Information collected automatically:

We do not intentionally request or require sensitive personal information or special personal information relating to children unless necessary for a specific purpose and voluntarily provided.

3. How we use your information

We use your personal information for the following purposes:

We will not use your information for any purpose incompatible with the above without your explicit consent.

4. Legal basis for processing

We process personal information:

You may withdraw your consent at any time by clicking the unsubscribe link in any email.

5. How we store and protect your information

Your personal information is stored securely using the following third-party platforms:

We take reasonable technical and organisational measures to protect your personal information against loss, theft, and unauthorised access. However no method of electronic transmission or storage is 100% secure.

6. How long we keep your information

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including:

7. Sharing your information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

All third-party service providers are required to maintain the confidentiality and security of your information.

Your personal information may be transferred to and stored in jurisdictions outside South Africa where our service providers operate. We take reasonable steps to ensure that such providers maintain appropriate privacy and security safeguards consistent with applicable data protection laws.

8. Your rights under POPIA

As a data subject under POPIA you have the following rights:

Access the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information
Object to the processing of your personal information
Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights please contact us at tumisplaypath@gmail.com. We will respond within 30 days.

9. Cookies and tracking

Our website may use basic analytics. Our emails use tracking pixels to measure open and click rates. You can disable email tracking by turning off image loading in your email client.

10. Children's privacy

Our Programme is directed at parents and guardians, not children. We do not knowingly collect personal information directly from children under the age of 18. All purchases and sign-ups must be made by an adult.

Parents and guardians should avoid submitting sensitive medical, developmental, behavioural, or diagnostic information relating to children unless specifically requested and voluntarily provided.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated date. We encourage you to review this policy periodically.

12. Data breach

In the event of a security compromise affecting personal information under our control, we will take reasonable steps to investigate the incident and notify affected persons and/or the Information Regulator where required by applicable law.

13. WhatsApp community

Participation in any WhatsApp group or community is voluntary. Please note that other participants may be able to view your name, phone number, profile image, and messages shared within the group.

14. Information officer

Information Officer: Nicole Van Den Berg

Contact: tumisplaypath@gmail.com

15. Processor limitation

Third-party service providers process personal information only to the extent necessary to provide services on our behalf and are required to implement reasonable security safeguards.

16. Contact and complaints

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

If you are not satisfied with our response you have the right to lodge a complaint with the Information Regulator of South Africa: